FAQs

Please click here to raise a request or write to us at contact@xseededucation.com.

Please check your mobile number and country code. It is normal for the OTP to take up to a minute to arrive. If you still aren’t receiving the OTP, please click here to raise a request or write to us at contact@xseededucation.com.

Wait at least a minute before requesting another OTP if you do not receive the first one. In case you’ve made multiple requests, please enter the latest received OTP.

You can edit and change your email address by going to profile page in the SuperTeacher app. You will find the profile on the top right corner by clicking the menu.

Yes, the notes and questions you add in the app are linked to your account (mobile number). If you log in with the same mobile number on a different phone, all your notes and questions will remain intact.

Please update the app to the latest version or simply uninstall and reinstall it. If you still face the same issue, please click here or write to us at contact@xseededucation.com.

Please update the app to the latest version or simply uninstall and reinstall it. If you still face the same issue, please click here or write to us at contact@xseededucation.com.

A license code is required to continue using the app after the free trial period. If you are a teacher from a school using the XSEED program, please approach your XSEED Leader for your license code.

License codes can’t be used by more than one teacher. Please check with your XSEED Leader for a valid license code. If you still get an error, please click here to raise a request or write to us at contact@xseededucation.com.

A license code is required to continue using the app after the free trial period. If you are a teacher from a school using the XSEED program, please approach your XSEED Leader for your license code.

License codes can’t be used by more than one teacher. Please check with your XSEED Leader for a valid license code. If you still get an error, please click here to raise a request or write to us at contact@xseededucation.com.

Currently the license code is only provided to teachers of XSEED partner schools. However, we will soon be opening the app for parents and tutors, who can purchase a license code independently as well.

Please write to us at contact@xseededucation.com from your official email address, with the mobile and license code of the teacher you want us to disable. We can help you disable it.

XSEED currently provides access for 3 early childhood grades and Grades 1-8. Grades 9 and higher are not available. The subjects available in all countries are English, Mathematics, and Science. Environmental Science and Social Science are available only in India. Hindi will be made available soon in India as well.

You can have access to a maximum of 6 grade/subject combinations at a given time. You can change this at your convenience to get access to any grade/subject you need to view.

By default you get only access to a maximum of 6 grade/subject combinations. If you need more, please click here or write to us at contact@xseededucation.com.

Our Early Childhood program is integrated and thematic, with Day Plans that include all subjects. Therefore it is treated as a single, separate subject. Please choose the subject “Early Childhood” to access to all Lesson Plans for pre-primary grades (e.g., Nursery, Lower/Junior Kindergarten, and (Upper) Kindergarten).

On your profile page, first, select the subject, and then choose all the grades you want access to. Teachers can choose a maximum of 6 subject/grade combinations at a time. You can always edit your subject/grade combinations at any time in your profile. Please note, for pre-primary grades, you only need to select the grade level under the “Early Childhood” subject to get access to ALL subjects for that grade.

In the Assessment section of the Lesson Plan, you will find a button that says Check Worksheet. Click it to show the worksheet filled with model answers.

Please put your phone on “Do Not Disturb” mode while conducting your class. This will prevent any unwanted notification, messages showing up in the screen during the screen-sharing or casting. Note: Please don’t put the phone on “Airplane mode” — this will turn off mobile data and prevent you from using the app.

You can always write your feedback to us at contact@xseededucation.com.

A lesson plan can be swiped to mark it as complete only once a year. We suggest you complete the class for all your sections before swiping to mark it completed.

Please update the app to the latest version. If the issue persists, please click here or write to us at contact@xseededucation.com.

The Block Assessment Report is not available in the App but can be found in the student workbook. You may check the daily assessment rubrics in the lesson plans, which contain the same details for each learning outcome of a Block.

The lesson plans are released based on pre-defined dates, which are mapped to your school’s academic calendar. Please check with your school’s XSEED Leader for more information.

The Practice Questions can be found after the Content Book pages. Simply flip to the final page(s) of the Content Book file to see them. The answer guide is still accessible by clicking on the Show Answer button.

Worksheets have a number at the top left that indicates the Block and lesson number, for instance Worksheet 10.3 is for Block 10, lesson 3. The Content Book is also clearly divided into Blocks, with 1-2 pages for each lesson. For example, you may instruct students to turn to or read “Block 10, Lesson 3”.

The video versions of English and Early Childhood texts are often done using animated characters, different style of artwork, or other visuals to assist in comprehension and make them more engaging. You may explain this to students and ask questions about the differences in visuals they have noticed, but the most important thing is that you focus on the comprehension of the text (which the children should both read and listen to).

Definitions appear for key words only in the XSEED One version of SuperTeacher, currently available for Grades Nursery-G6. Grades 7-8 of XSEED One will be released in the next academic year. Other variants of SuperTeacher have keywords only, without definitions. Check with your school adminstrator to find out which variant of SuperTeacher you have.

The notes added in a particular step (Action, Analysis, or Application) will be available at the bottom of that step. Scroll down in the teacher’s view to find your saved notes.

No, you add only one note in a section. However, you can make that note as long as you’d like and also add bullet points for organization. You can also edit the note repeatedly to keep adding points later.

Our academic team tries to answer questions as quickly as possible. You can expect a reply within 3 working days.

Tap on your mobile screen in the sutdent’s view and click on the “Cancel” option to go back to the teacher’s view. We recommend that you stop screen-sharing/casting BEFORE moving back to the teacher’s view.

We recommend using breakout rooms, which are available in most major videoconferencing platforms. For some activities that require students to work together on the same physical resources, you could ensure at least one student per group has the resources. You can also choose to do a demo or show a video instead.

Instruct students to write the questions and answers in their notebooks or on a separate sheet of paper.

We recommend turning OFF screen sharing during the student discussions so you can see students’ faces as they are responding, and students can see each other. Don’t forget to turn screen sharing on again for explanations!

Making separate slides is not recommended. When teachers want to direct students attention to a certain question or content, we recommend using annotate feature of the video conferencing platform. This leads to higher student engagement and also saves time and effort for the teacher.

There is no harm in students seeing these instructions, and it helps them know what to expect from the teacher. We recommend teachers say things like, “OK, now let’s summarize your responses!” before actually summarizing, to help students learn this important academic vocabulary.

In the teacher’s view, you will find the play controls at the bottom of the screen when the voiceover audio is playing. You can click on the pause button to pause temporarily or click the close ‘X’ link to stop the audio playback completely. In the student’s view, tap on your mobile screen to find the play controls to pause or stop the audio playback.

Yes, all notes entered in any version after logging in will be synced to the app and appear on any device used to open it.

The Web version of XSEED SuperTeacher can be shared directly over all major videoconferencing platforms. A web browser such as Chrome or Safari is the only software needed.

You can adjust the zoom of your browser to find the optimal size for your system/settings. In Google Chrome, this can be found by clicking on the 3 dots at the top right of the browser window.

Can I use the mobile version and Web version simultaneously?

Yes, the parents can register more than 1 child using the same number. However you have to use two different unique access keys for each child.

The school may register for the parents, but they must enter one contact detail to validate each parent (mobile or email). They will therefore need to be in touch with the parent to get the OTP. Schools may create official school mail ids for each student and register using those – however, the parents will need access to these email ids to access Universal later.

Please log in: https://universal.xseededucation.com/login using your old credentials. If a student has already registered please do not register again.

Please contact the exisiting School Admin to give you access.

Yes, the parents can register more than one child using the same number. However, they have to use two different unique access keys, one for each child.

Go to accounts.xseededucation.com/student and enter the mobile/email used to register for Universal. Your details will appear and can be edited. To change your mobile number, contact your school’s administrator.

Parents need to register by going to register.xseededucation.com or by scanning the QR code provided in the book pack. They will have to enter all the required details and link themselves with the child’s school using the access key provided by the school. A step by step guide to registration is available at https://drive.google.com/file/d/1Ek7X_YG2q0Ypovy7shYFt3hW-fKiuS4j/view?usp=sharing NOTE: Parents need to register online FIRST before the mobile app will work. They can download the mobile app without having an account, but they will not see anything until they complete the sign-up process at http://register.xseededucation.com/.

Please login to https://universal.xseededucation.com/login using your old credentials. Link you existing XSEED ID with unique access key received from the school.

Please check with admin (existing admin) of your school to provide you access.

You can refer to this helpful video that explains the registration process: https://drive.google.com/file/d/1Ek7X_YG2q0Ypovy7shYFt3hW-fKiuS4j/view Step 1 – If your child does not already have an XSEED ID, go to https://register.xseededucation.com/ and enter your XSEED User Code (The user code is written on the Universal Access Card, which you would have received with your XSEED Bookpack. If you do not have the access card handy, use UN7T9W2). Complete the registration process to get an XSEED ID. Step 2 – After the XSEED ID has been created, you will need to enter a School Access Key. Please contact your school to get this access key. Step 3 – Download the Universal app from the Google Play Store or Apple App Store and log in with your phone number or email address. You can also use the web version of Universal at https://universal.xseededucation.com to log in.

A parent can simply download the XSEED Universal app from the Play Store (for Android devices) or App store (for iOS devices), complete the registration, and begin using the app. This page shows the step-by-step process on how to download the app and log in.

A parent can simply download the XSEED Universal app from the Play Store (for Android devices) or the App store (for iOS devices), complete the registration, and begin using the app. This page shows the step-by-step process on how to download the app and log in.

XSEED Universal is an app that connects your school, teachers, and parents, on mobile or on desktop. To learn more about XSEED Universal and its powerful features, click here.

No, each student should have a unique mobile number. However, if a student has NO mobile number, this field can be left blank.

Go to accounts.xseededucation.com/student, enter the mobile/email used to register for Universal. Your details will appear and can be edited. To change your mobile number, contact your school’s adminisrator.

If you do not receive an OTP, wait at least a minute before requesting another one. In case you’ve made multiple requests, please enter the latest OTP received. If the error persists, please write to us at contact@xseededucation.com.

Please check your mobile number and country code. It is normal for the OTP to take up to a minute to arrive. If you still do not receive an OTP, please click here to raise a request or write to us at contact@xseededucation.com.

Please click here to raise a request or write to us at contact@xseededucation.com.

1. Click on “Create Announcement”. 2. Select “Recipient” and “Announcement Type”. 3. Write the subject and the message, and hit “Send”.

1. Click on “Create Announcement”. 2. Select recipients, and chage the “Announcement Type” to “Homework”. 3. Write the subject line and the message to describe the homework, and add an attachment if any. 4. Select the due date and time. 5. Hit “Send” to deliver to students instantly.

Yes, this can be done as part of a Homework announcement on Universal. A teacher can give questions or screenshots of images from SuperTeacher in Universal announcements for students to view at home.

1. Click on the Bee icon on Universal. 2. Go to “View Profile” and click “Manage Allotments”. 3. Click “Add new allotment”. Select “Role”, “Subject”, “Class” and “Grades”. 4. Submit the request for Admin approval.

1. Click on the Bee icon on Universal. 2. Go to “Settings” and click “Manage Subject” and then “Academic or co-scholastic”. 3. Select “Grade”, and click on Add Subject and select the subject from the drop-down menu. 4. Save the request.

1. Click on the Bee icon on Universal. 2. Go to “Settings”- Click “Manage Class” – Click on the “+” icon against the grade. 3. Click on Edit Section to set the Name of the section. 4. Save the request.

Teachers can self-sign-up on SuperTeacher and apply their User Code, which will automatically give them access to Universal too.

Sections can be added or removed by using the Manage Sections option in the settings of the Universal SIS. Please see this video and guide for more details on this.

1. Click on “Student Information” the from left menu options. 2. Select the grade and section to see the student list. 3. Use the 3 buttons on the right of each student record to add remarks, photos, or certificates. You can add as many remarks, photos, and/or certificates as you want.

Yes, videos can be uploaded for each student in the Activity section.

School management and teachers can log into the Universal app using their Superteacher credentials. A separate access key is not required. The school admin can also go to ‘Manage User’, select the staff member and add alottments for the staff member. Kindly refer to the help video: https://help.xseededucation.com/knowledge-base/adding-removing-teachers/

Sections can be added or removed by using the Manage Sections option in the settings of the Universal SIS. Please see this video and guide for more details on this.

The school admin can do this using the “Manage Users” option in the Settings of the SIS of Universal. Please see this guide and video for more details on this.

The current year is displayed in the top, right corner of the Universal screen. Click on the year and choose the previous year from the drop-down menu. Ths feature is not available to newly registered schools.

Step 1 – Click on the green icon at the top, right of the Universal screen. Step 2 – Go to “Settings” – Click “Manage user ” and click on the user name. Step 3 – Click on “Manage Allotments” (right-hand icon). Step 4 – Click “Add Allotments” (top right). Step 5 – Select “Roll” as “Coordinator”. Step 6 – Click “Create allotments” below. “Save” the request. Please refer to this help video: https://help.xseededucation.com/knowledge-base/adding-removing-teachers/

Follow these steps to edit or make changes to an existing timetable. You can change the name of the subject, teacher, or whether the class is offline or online: Step 1 – Click on “Timetable” and select “Add a Class” using the left menu. Step 2 – Select the “Grade” and “Section” you wish to edit. Step 3 – Drag and drop the subjects in the required time slots. You can also go to the period or slot you want to edit and choose the subject from the drop-down menu. Step 4 – You can also choose a teacher for each period using the drop-down menu. You can refer to this help video for assistance: https://www.youtube.com/watch?v=IZ-udsVYYAA

Follow these steps to create a timetable schedule or template: Step 1 – Click on “Timetable” and select “Change Time Table (TT) schedule” using the left menu. Step 2 – Click on “Edit template” in the right, top corner, and select the “Grade” you wish to edit. Step 3 – You can select the number of periods for all the days and change the start and end times of periods. Step 4 – Click “Save” to save the changes. Note: You can clone the Timetable schedule for other grades using the “Clone for other grades” option on the top right. You can refer to the following video for assistance: https://www.youtube.com/watch?v=IZ-udsVYYAA

The teachers can sign up for Universal on SuperTeacher. They can apply their User Code, which will automatically give them access to Universal. If the user is not using the SuperTeacher app and wants access to Universal, the School Admin can add them as a new user of Universal by following these steps: Step 1 – Click on the green icon at the top, right of the Universal screen. Step 2 – Go to “Settings” and click “Manage Users”. Then, click on “+Add User”. Step 3 – Enter the details of the new teacher and click on ‘Add User’ at the bottom. You can refer to this helpful video for assistance: https://help.xseededucation.com/knowledge-base/adding-removing-teachers/

The School Admin can give access to the class and/or subject information. Please follow the steps given below from your Universal account: Step 1 – Click the green icon at the top, right of the Universal screen. Step 2 – Click on your name (teacher) in the top right-hand corner. Step 3 – Go to “View Profile” and then click “Manage Allotments”. Step 4 – Click “Add new allotment”. Select “Role”, “Subject”, “Class” and “Grades”. Step 5 – Submit the request for Admin approval.

There is a drop down that helps select the year for which you need to add/ view/ update the data?

School Admin can give access following below mentioned step from his Universal account 1. Click on the Green Bee icon on Universal.(right top Green icon). 2. Go to “View Profile” and click “Manage Allotments”. 3. Click “Add new allotment”. Select “Role”, “Subject”, “Class” and “Grades”. 4. Submit the request for Admin approval.

You can contact XSEED Customer Care by phone or email. Details below: Phone: 1800 102 7200 Email – contact@xseededucation.com

Check the school name in Vtiger and ensure that the same name is used on the Universal app. To change the school name, kindly write an email to contact@xseededucation.com.

Clear the browser cache and then try to register again. If the issue persists, please write to contact@xseededucation.com

Step 1 – Click on the green icon at the top, right of the Universal screen. Step 2 – Go to “Settings” and click “Manage Students”. This will give a list of students. Click on the student's name. Step 3 – The School Admin can edit the details of any student by going to the specific cell where a change is needed.

1. Click on “Timetable” and select “Add a Class”. 2. Select “Grade” and “Section”. 3. Drag and drop the subject in the required time slots. 4. To make changes, click on the “Slots to Edit” or make the changes in the timetable.

1. Click on “Timetable” and select “Change Time Table( TT) schedule” from the left menu. 2. Click on “Edit template” and select the “Grade” you wish to edit. 3. You can select “Number of periods for all days” and change the time period start and end. 4. Click “Save” to save the changes. Note: You can clone the Timetable schedule for other grades via the “clone for other grade” option on the top right.

Teachers can self-sign-up on SuperTeacher and apply their User Code, which will automatically give them access to Universal too.If the user is not using STA app and wanted to access universal, the school admin can add them as new user in Universal.

Only the School Admin can add a new or different subject. Please follow the steps given below from your Universal account: Step 1 – Click on the green icon at the top, right of the Universal screen. Step 2 – Go to “Settings” and click “Manage Subject” and then “Academic or Co-scholastic”. Step 3 – Select “Grade”, and click on “Add Subject” and select the subject from the drop-down menu. Step 4 – Save the request.

1. Click on “Timetable” and select “Change TT schedule” from the left menu. 2. Click on “Edit template” and select “Grade” you wish to edit. 3. You can select “Number of periods for all days” and change the time periods start and end. 4. Click save to save the changes. Note: You can clone the Timetable schedule for other grades via the “clone for other grades” option on the top right.

1. Click on “Timetable” and select “Add a Class”. 2. Select “Grade” and “Section”. 3. Drag and drop the subject in the required time slots. 4. To make changes, click on the “Slots to Edit” or make the changes in the timetable.

Yes, this is possible. Timetables can be created for each grade and section. Template is common for a grade (Template includes no of periods, timings of the periods, and no of breaks). Subjects to be taught in each period can be customized per section.

There could be multiple reasons for the OTP not working – network issue, service provider issue. Kindly wait for sometime or register with your email id followed by the OTP. If the issue persists, please write to contact@xseededucation.com

There can be multiple reasons why the OTP does not work – you may have a network or service provider issue. Kindly wait for some time and try again or use your email ID instead of your cell number. If the issue persists, please write to contact@xseededucation.com.

The Universal app is not dowloadable on a PC. Please use this link to login in web browser Login: https://universal.xseededucation.com/login

View announcement feature is already active for the admin and the principal. So they can view all announcements posted by the teachers. You can contact XSEED Customer Care on phone or email. Details below: Phone: 1800 102 7200 Email – contact@xseededucation.com”

When a teacher is creating a Homework announcement, they should choose the announcement type as “Homework” while creating it. If done, the announcement will appear in the “Homework” tab. If not done, then by default, the announcement type will be “General” and when the announcement is created, it will appear in the “All” tab.

You can do one of 2 things: Clear the browser cache, log out, and log in again. If your registration is not complete kindly follow the steps in this help video: https://drive.google.com/file/d/1Ek7X_YG2q0Ypovy7shYFt3hW-fKiuS4j/view?usp=sharing

Clear your cache and then try registering. If the issue persists, please write to contact@xseededucation.com

The ‘Picture of the Day’ has to be posted by going to Announcement. Then create an announcement and choose the type as ‘Picture of the day’. Probably you are posting it as a general announcement.

There can be multiple reasons for this – you may have a network or service provider issue. Kindly wait for some time and try again or register with your email ID instead of your cell number. If the issue persists, please write to us at contact@xseededucation.com.

The Universal app is not downloadable on a PC. Please use this link to log in using the web browser. Login: https://universal.xseededucation.com/login

The View Announcement feature has been activated for the School Admin and Principal, so they should be able to view all announcements posted by teachers. You can contact XSEED Customer Care by email or phone if you experience a problem. Email: contact@xseededucation.com Phone: 1800 102 7200.

When creating a homework announcement, teachers should choose “Homework” as the announcement type. The announcement will then appear in the “Homework” tab. If you do not choose the correct announcement type, the announcement type will, by default, be “General” and when the announcement is created, it will appear in the “All” tab.

When posting a picture, the announcement type chosen should be “Picture of the day”. If you select ‘General’, the picture will not be visible as a Picture of the Day.

Step 1 – Click on “Create Announcement”. Step 2 – Select “Recipient” to select the grades. Then select “Announcement Type”. Step 3 – Add the “Title” of the message you want to send in the “Description” section. A file can also be attached in the “Attachment” section. Finally, hit “Send”.

Step 1 – Click on “Student Information” in the menu options. Step 2 – Select the grade and section to see the student list. Step 3 – You can click on any of or all 3 buttons on the right of each student record (“Add Remark”, “Add Image/Video”, “Add Certificate”). You can add as many remarks, photos, or certificates as you want for each student.

Step 1 – Click on “Create Announcement”. Step 2 – Select “Recipient” to select the grades. Then, select “Announcement Type” and “Homework”. Step 3 – Add the “Title” of the homework you want to send in the “Description” section. A file can also be attached in the “Attachment” section. Step 4 – Select the “Due Date” and “Time”. Finally, hit “Send”.

School admin will be able to share the report with the students

Please refer to this Guide and Help video: https://help.xseededucation.com/knowledge-base/entering-marks/

1. Click on the Bee icon on Universal (right top Green icon). 2. Go to “Settings” – Click “Manage user ” and click on the user name. 3. Click on Manage Allotments.(Right-hand icon). 4. Click Add Allotments (top right ) 5. Select the Role as Coordinator 6. Click Create allotments below Save the request.

You can drag the subjects to the template or click on the template to see a box pop up and you can then select the subect /teacher.Go to the link: https://www.youtube.com/watch?v=IZ-udsVYYAA

This function is not active on Universal yet.

Only the Admin of your school can create a time table. Please connect with the admin for time table creation.

The School Admin will be able to share the report with the students. This quick guide explains how to do this.

Please refer to this help video: https://help.xseededucation.com/knowledge-base/entering-marks/

Only the School Admin can create a timetable. Please connect with the School Admin for timetable creation.

Parents can interact with teachers using the comments section in the announcements. They can also respond to specific remarks for their ward in the Remarks section in the Student Information Zone.

Step 1 – If your child does not already have an XSEED ID, go to https://register.xseededucation.com/ and enter your XSEED User Code (it is mentioned on the Universal Access Card in your Boook Pack). Complete the registration process to get an XSEED ID. Step 2. – After the XSEED ID has been created, you will need to enter a School Access Key to gain access to your school. Please contact your school to get this access key. Step 3 – Download the Universal app from Google Play Store or Apple App Store and login with your phone number or email address. You can also use the web version of Universal at https://universal.xseededucation.com.

Please click here to raise a request or write to us at contact@xseededucation.com.

Please check your mobile number and country code. It is normal for the OTP to take up to a minute to arrive. If you still do not receive an OTP, please click here to raise a request or write to us at contact@xseededucation.com.

If you do not receive an OTP, wait at least a minute before requesting another one. In case you’ve made multiple requests, please enter the latest OTP received.

Go to accounts.xseededucation.com/student, enter the mobile/email used to register for Universal. Your details will appear and can be edited. To change your mobile number, contact your school’s administrator.

No, each student should have a unique mobile number. However, if a student has NO mobile number, this field can simply be left blank.

Yes. Please note, however, that in this case the number will be linked to the parent’s profile, and the student’s mobile number will be left blank.

Yes, Report Cards may be downloaded as PDFs and printed at the discretion of the school.

Custom templates for report cards can be created in the Universal SIS settings, in the Manage Reports module, by clicking on the “Create Report” button and following the next steps. Please see the guide and video for more details on this.

Any subject, whether XSEED or non-XSEED, can be added in SIS to add to the school’s report card. This is done using the “Manage Subjects” module in the settings section of SIS. Please see this guide and video for more details on this.

The Exam Plan is the structure showing how the marks or grades scored by a student throughout the year, for various types of assessments, roll up to the final report card of the full year’s performance of the student. The module to create such an exam plan is available within the All Products>Records>Exam Plan section of the Universal SIS. Default exam plans are already built into the system to edit as needed. Please see this video and guide for more details

The TestMaker is linked to your SuperTeacher account. While creating a Test using TestMaker, ensure that the same subject and grade combinations have been selected in SuperTeacher.

After creating a test in TestMaker, you must save it with a unique name.The app will not allow you to save the test under a default name.

This error indicates that the set of parameters chosen are not allowing a test to be generated. Try using different parameters for difficulty level, type of test, time of test, and the blocks chosen. If no combination works, then check if you have created several test papers from the same blocks and marked them as “used”. If you remove that, the system will pick questions from those tests as well, and should be able to generate a test

You can download the test paper in PDF and word format only , in case you are not able to download the paper in any of these formates,Kindly check whether your device support PDF or word documents on not

Please check the time you are allocating to the test. Minimum time is 20 minutes.

This is a known issue and our development team is currently working on resolving the matter.

This is a known issue and our development team is currently working on resolving the matter.

Sorry, Testmaker is available from Grade 1 to Grade 8 only. It is not available for Early program

If you want to retest any of your students on the same Blocks, you can make a completely new question paper without repeating any questions.* If you do not want the questions in a particular test to be reused in a new test, then just remember to mark that particular test as “Used for assessment”. All such “used” test papers will be visible to the other teachers in your school who teach the same subject/grades, so they can use them too. If you have multiple sections in each grade, you could generate a unique test paper for each. You can make up to 3 unique test papers on a given topic, with no repetition of questions.

You can download the test paper in PDF and word format only, school can edit word format however while editing kindly ensure the mark correction and other formatting

Please refer the video and follow the steps.: https://youtu.be/EpL12wz1vFY

Please inform the school immediately. The school (XSEED Coordinator/School Admin) can correct the grade and section of the student in the admin login of Universal or Learnometer.

The school may register for the parents, but they must enter one contact detail to validate each parent (mobile or email). They will therefore need to be in touch with the parent to get the OTP. Schools may create official school mail ids for each student and register using those – however, the parents will need access to these email ids to access Universal later.

Schools can get the full list of registered students using their school admin login, from either of these two locations: 1) The School Settings section of the Management Zone in XSEED Universal, or 2) from the admin login on Learnometer. For more help, you can call up the XSEED Customer Care at 1800-102-7200.

The school may register for the parents, but the school must also enter one contact detail to validate each parent (mobile or email). The school will therefore need to be in touch with the parent to get the OTP. Schools may create official school mail ids for each student and register using those – however, the parents will need access to these email ids to access Universal later.

Please call the XSEED Customer Care at 1800 102 7200. They will help you right away.

The school will receive an email with the list of Learnometer access keys. These access keys are to be shared with every parent or student – 1 access key for 1 student.

Yes, it is the same as both will give you the XSEED ID for your child. We suggest you register using the Universal User Code. It will help you stay connected on Universal with the school and get faster and useful information about your child from the school.

The User Code is already given in the registration weblink. Please click on the key ‘Click for XSEED User Code’. The User Code will appear on screen. Enter it in the blank row.

You should inform the school immediately. The school will find your child’s details from the admin login of Universal or Learnometer and remove the extra registration.

Students can get an XSEED ID after their parents register on register.xseededucation.com.

Please do not register again. The school will have the XSEED ID of your child.

No, you need not register again. This is a one-time registration and the XSEED ID can be used for all future Learnometer tests.

Yes, you can use only your mobile number. After entering your mobile number, you will receive an OTP in your mobile number to complete the registration.

Please give another unused access key to the parent from the list of access keys sent to the school. Or, call the XSEED Customer Care at 1800 102 7200.

You need not provide the User Code to the parent because the User Code is already given in the registration weblink. Parents need to click on the small key ‘Click for XSEED User Code’ to know the User Code.

Please use the Universal User Code (UN7T9W2) to register. This is a common code for all. Please collect the access key for Universal from the school. The access key is unique for each student.

Please go to register.xseededucation.com to register your child. Registration is a quick and easy process, which is explained in a step-by-step manner in this video.

You can set-up the Learnometer test schedule on the school admin of Universal at universal.xseededucation.com or on the Learnometer admin login at learnometer.xseededucation.com. Please watch this video to guide you

The Learnometer test will be open for all XSEED schools from 1 – 28 November in India and from February in the Phillipines.

Students in India can take the test till the end date, i.e., 28 November.

It will be better if you can start the test from the morning so that more batches of students can give the test on the same day. Also if there is a power cut, students can continue the test on the same day when the power resumes.

It would be better to have the higher grades take the test first. Higher grade students are likely to be more familiar with technology/computers. That would give you some time to understand the test process, when G1 and G2 take the test and you will be able to guide them better.

This can happen if the timezone on the computer on which the user made the changes on Universal School Settings is incorrect. The correct time zone is UTC +5.30 hrs. Click here for more information on how to check and modify a computer’s date and time settings.

You can download the full list of registered students of every grade of your school from the School Settings section in the Management Zone in XSEED Universal. This list also identifies, as of date, the students who are yet to take the test, as well as those who have successfully taken the test.

Yes, all absent students can take the test on the day they are present so long it is within the end date of the test (i.e., 28th November in India). They will only have to enter their XSEED ID and Learnometer access key to take the test.

You can download the full list of registered students of every grade of your school from the School Settings section in the Management Zone in XSEED Universal. This list also identifies, as of date, the students who are yet to take the test, as well as those who have successfully taken the test.

No. The test timer starts only after the Practice Test is completed. An additional 2-5 minutes should be set aside for instructions and the Practice Test.

While options within each question and question order may be randomized, the same questions are used for all students to ensure fairness.

No. The Practice Test is a short tutorial designed to be taken immediately before the Learnometer Test, which guides students how to answer the actual Learnometer Test questions. The Practice Test is part of the instructions for the official test and cannot be done independently of it.

Please call XSEED Customer Care immediately at 1800 102 7200 to help you with this.

Please check your Internet Connection. If it is slow, it may take some time to download the visuals.

You do not have to take the test from the beginning! Just login to learnometer.xseededucation.com again and you will be allowed to complete the test from where you stopped.

Try using the same access key again and ensure that there is no space before or after. Also check upper case/lower case when entering the access key. If it still does not work, use a new and unused Learnometer access key from the list of additional access keys that was sent to your school.

A student needs an XSEED ID, a Learnometer access key and a computer with Internet to take the test.

Yes, it is compulsory to take the practice test, which is just a set of very simple questions, to help students get familiar with the test before taking the actual test.

You can complete the registration for the student in the school just before the test. However, you have to connect with the parent for their mobile number and the OTP to complete the registration. Alternatively, you can create an email ID for the student and complete the registration using the OTP received on that email.

Read aloud all the questions to the students of G1-G3. And get them to take the ‘Practice Test’ before the actual test. This will help them get some practice to answer questions for Learnometer.

There are a total of 32 questions for G1- G4 and 38 questions for G5 – G8. They include English, Math, and Science.

The Learnometer test is for 90 minutes for G1- G4 and for 120 mins for G5 – 8.

No, parents just register for an XSEED ID on XSEED Universal. Learnometer is conducted at learnometer.xseededucation.com.

We strongly advise getting students to take the test from school for better authenticity.